Our Company Profile

AIT Group has a sound history of over fifty years combined experience in the information technology industry.

AIT Group offers turnkey Information Technology solutions. The group consists of three companies offering a full range of information and communication technology services, including diverse internet solutions and dynamic telecommunication solutions. Our services are tailored for personal and business use and are available nationwide throughout South Africa.
At AIT Group you are our number one customer and we can confidently provide you with 100% up time while offering 24/7 reliable customer support. Our interactive support system offers you to easy ways to speak to us, you can either contact us telephonically or log a ticket on our support system. The system is user centric and aims to solve your queries in a convenient and timeous manner!
In addition, we have more than 50 years combined industry experience and have consistently grown our service offering to accommodate the needs of our clients. Our head office is based in Pretoria and we have four additional offices located in Bloemfontein, Cape Town, George and Port Elizabeth.

AIT Group has a wide variety of services available for individuals, businesses and resellers ranging from DSL solutions, email and web hosting, innovative services such as LTE and microwave to cloud hosting to VOIP solutions, software audits and cutting edge hardware and software solutions.

 

At AIT Group, it is our job to ensure that you are always connected!


AIT Online under new management

The company is renowned for understanding and catering for the needs of information technology users across a broad spectrum of markets and strives to bring a total solution to its clients information technology needs by using specific elements from its portfolio of products and drawing on both its technical and professional skills.


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Our Mission

Our mission is to deliver simple and effective IT & Telecom solutions to small, medium and large companies by employing expert staff, applying best of breed technology and providing a complete and comprehensive IT solutions to both businesses and consumers.

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Values

Our vision is to become the industry benchmark of excellence in complete IT solutions to a broad spectrum of enterprises.



Infrastructure

AIT Online’s infrastructure consists of Local Peering provided by NAP Africa, JINX and Africa INX. International peering is provided by Cogent & Interoute. International connectivity is directly provided by Seacom with failover on SAT3. The network has two separate STM-1 connections with load balancing and a complete separate circuit for SAT3 Backup. The facility supports the N+1 configuration. This enables maintenance to conveniently occur without disruption to business services.

Read More About Our Infrastructure

Our core network consists of next-generation carrier grade Juniper MX routers along with Juniper core switches. Complete failover can be configured on two separate PE nodes making your connection to AIT Online fully redundant over two routers. These features gives AIT Online a unique competitive advantage, as they are not usually available from other providers and are often obtained at substantial additional charges . AIT Online network consists of local peering provided by several exchanges such as NAP Africa and JINX. AIT Online has full international restoration to ensure connectivity as redundant as possible. Juniper “carrier-grade” routers are used to provision full end-to-end redundancy in core and edge. Our network is fully MPLS-aware and Class-of-Service is provisioned to ensure customers get the service they pay for. The network has the ability to switch over 100Million Packets per second in Teraco for subscribers. Secure access-lists are applied for specific known bad protocols for customers with intelligent filtering. Our goal is to provide 100% uptime on a monthly basis and ensure we switch every packet a customer sends us to its destination even when on a Best-Effort service. AIT Online has a highly advanced email system, that follows international standards such as DKIM and SPF protection to identify the identity and source of the email. Customers using IMAP can view their Junk Folder via webmail or Outlook and we do not block any emails, therefore you will never lose an email to our system due to filtering or protection mechanisms. Virus scanning additionally attempts to block bad content such as malware before it reaches your mailbox. Our mailboxes are now 25GB and our webmail system has a settings display where users can configure a white list and blacklist to block emails from specific addresses. There are additional options to configure the ability to have an automatic out-office reply and mail filtering. You also have a calendar on the webmail, which provides basic abilities to share your calendar to friends, family and your mobile phone. Filtering/Rules can be configured via the webmail including multiple folders, ensuring that  email can be placed in specific folders on arrival. AIT Online’s hosting environment and core is located in Teraco, Isando. Our core network is based in the ultra-secure Teraco data center in Isando. We utilise the Carrier Hotel for all our hosting and server co-location solutions. Due to the nature of our business with Teraco, it is possible to sell rack space at a dramatically reduced rate. All services are monitored 24/7, including customer connectivity with automated outage notifications via SMS.  AIT Online’s Cloud Virtual Server solution is based on customized configuration of KVM and our management systems. Virtual Machines are provided with fastest possible IO Speeds and we welcome any one to test our systems. AIT Online’s Cloud Web Hosting solution has been configured not only to secure your side within the cloud from other sides within the same shared hosting environment and isolate them, but also includes a Web Application Firewall for your PHP applications. This system blocks any queries to your site that match SQL statements preventing SQL injection and securing your site further. Many providers use open source systems, which are more difficult to manage and in most cases have to disable it, we have an in-house developed system to enhance our services. This is only an additional layer of protection to leave our customers at ease. Our systems are monitored 24 hours a day and we have many well-known providers using our network for connectivity such as wireless network providers. Network status information is available to our customers at all times and we have an external 3rd party international company monitoring our infrastructure remotely and notifying us of any incidents which are publically available. Information such as network uptime and service uptime is displayed.

infrastructure consists of Local Peering provided by NAP Africa, JINX and Africa INX
SMEs, Corporate enterprises, Web Designers, Service Providers, Governments, Dealers & Resellers

Audience

SMMEs, Corporate Enterprises, Web Designers, Service Providers, Governments, Dealers & Resellers. Group Companies will especially benefit from our Cloud Hosting services.